General conditions of registration | General Conditions

Minimum age

The minimum age to take part in the standard courses programmed by DILE is 16 years, with the exception of special programmes for school groups and the Spanish Course for Young People (summer course), for which the minimum age is 14 years.


Students from some countries outside the EU may need a visa to travel to Spain.
You should check at the Spanish Embassy in your country for the visa requirements.

If it is very difficult to obtain a visa in your country, please ensure that, before sending your enrolment and reservation fee, you consult the authorities in the Spanish Consulate about your possibilities of being issued with a visa. Remember that the amount sent in payment of the reservation fee is non-refundable.  


We recommend that students take out an insurance policy in their own country, which covers the following:

  • Medical expenses (especially for citizens of non-EU countries)

  • Baggage loss, cancellation of travel, repatriation in the case of need and civil liability

Airport transfer service

Students who have requested this service must pay the fee in advance. The proof of payment and full flight details must be sent to DILE by fax or e-mail at least one week before the course starts. 

Accommodation in studios and private apartments

If you have asked DILE to arrange the reservation of a studio or private apartment, three weeks before the starting date of your stay you should send a deposit equivalent to 50% of the price and inform DILE, by e-mail, telephone or fax, of the payment made. This amount will be held in deposit against damages, and will be returned to the student at the end of the stay, on returning the keys, minus the cost of any damage incurred. 


An invoice will be given to the student when he/she starts the course and includes the following items: enrolment (65 €) + course chosen + accommodation if you have requested it.

  • The amount received in payment of the reservation fee will be deducted from the total amount on the invoice.

  • Payments made by bank transfer must be made at least 7 days before the starting date of the course. The student must bring the original proof payment with him/her to DILE. Bank transfers must reach our account free of charges.

  • DILE reserves the right to pass on to the student any bank charges made on his/her bank transfer. 

Items included and not included

The enrolment fee (65 ) includes:

  • teaching material

  • information folder

  • course chosen

  • placement test and final exam

  • certificates of enrolment, attendance and attendance and competency

  • arranging of accommodation chosen

  • guided tour of the city

  • Spanish cinema season

  • social and cultural activities included in the programme description

  • Internet connection with the school computers or WiFi

  • individual tutorial service (in person or by e-mail) 

The price of the course does not include:

  • extra courses (dance, etc.)

  • optional activities

  • excursions that are not specifically included in the course programme

  • insurance (medical, travel or civil liability)


Both the enrolment fee and the reservation paid are non-refundable.

The amount refunded on the course and accommodation payments made depends on the how long before the starting date DILE is notified of the cancellation. The following refunds will be made:

  • 14 days or more before your course starts: 100%
  • 3 to 13 days before the course starts: 90%
  • 2 days or less before the course starts: no refund will be made.

In all cases, any fees incurred in the payment or refund of all amounts must be paid by the student who cancels the course.

For enrolments made through an agency, no refunds will be made if the student´s reason for the cancellation is not supported by sufficient documentation.


DILE is open all year round except on national and local holidays, and DILE is closed from 22nd December to 7th January due to lack of business.

We recommend that the student check which holidays fall within the period of his/her stay as no refunds or extra days are given for these classes.

If a holiday falls on a Monday the course starts the next day.

Absence from class

If a student is absent from class, those classes cannot be recuperated.

In order to be given an attendance certificate at the end of the course, the student must have attended at least 95% of the classes and justify all absences.

Students' responsibility

For the whole duration of the programme, at all times and in all circumstances, students are responsible for their own belongings, and also for their actions and the consequences of their actions.

DILE Cursos Internacionales de Español will not be held responsible for any loss, delay, infraction or accident of any kind whatsoever that may arise as a result of an action or negligence either of a student or of any company or person who carries out any complementary activity (travel, accommodation, excursions, etc).

Any dispute between DILE and a student will be resolved by the courts in Salamanca.

The student agrees to abide by the regulations established by DILE for enrolment, classes, activities and accommodation.